Agents as scaffolding for recurring tasks.

One of my gifts/curses is an endless fixation with how processes can be optimized. For a brief moment early in my career, that was focused on improving how humans collaborate, but that quickly switched to figuring out how we can minimize human involvement, and eliminate human-to-human handoffs as much as possible. Lately, every time I perform a recurring task–or see someone else perform one–I think about how we might eliminate the human’s involvement entirely by introducing agents. This both ...