I am interested in how software feels to use. Back in 2024, I wrote: I want to learn about design, I thought to myself, excitedly. I was interested in why some things feel better to use than others – why do some tools feel like a delight, while others feel rough around the edges? Reading this back now, the word “feel” is more important than ever. Some tools feel like a joy to use, others are frustrating. How a piece of software feels is not necessarily related to what the software does, rath...
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