Apple’s Phone App Inconsistency Is Puzzling

Last year with the release of iOS 26 Apple loudly touted new changes to the Phone App to help users besieged by unwanted calls. I found the difference between the promise and the actual implementation to be confusing and wrote about it here. I also wrote about it here last spring. My biggest gripe was that in order to truly banish an unwanted spam call that left a voicemail you needed to do so three times. Third times may be a charm, but no there’s no charm in this churn. One of my hopes for iOS 27 was that Apple would use whatever AI magic it was conjuring behind the scenes in Cupertino to simplify the process. We all get way more spam calls and texts than we want. And yet, it still seemed like Apple was content to leave this as some sort of computer game requiring multiple taps to rid our phone logs of this unwanted nonsense. Well, so much for magical AI conjuring. The problems persisted with iOS 27. Or maybe it didn’t. Here’s the funny part. I’ve been on a kick about Apple’s…

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