It is Difficult to Stay Positive When You are Having a Bad Run

I am licking my wound. This month, I have lost nearly 60% of my business in two swops. Two of my best customers choose my competitor. At this moment, I really wanted to blame my competitor and my clients. One of the feedback items was my quote did not have enough information therefore they choose the competitor. I am the incumbent, if my quotation is not clear the staff would have asked me to clarify. Alas, I should not be blaming them, but I really wanted to. If I have more and better customers, I can cushion the lost. I do not have bigger and better customers. Therefore, I am the meat on the chopping block. What can I do? I need to step the game of engaging more customers and get more help for the business. This is a delicate moment where I can do more harm to myself and business. I need to watch my action and language. I cannot afford to do anything that will damage my business and reputation. If I can get the earlier business, I can do it again. I just need to trust myself to…

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