Documentation at Scale with Andrew Etter: Ten years after Modern Technical Writing

In this podcast, I chat with Andrew Etter about his new book, Documentation at Scale: Best-in-class content for the AI era, the follow-up to his 2016 book Modern Technical Writing. We discuss why Markdown's simplicity still matters and what its variants have lost, why the case for a docs team rests on accountability rather than writing every word, a Slack bot that lets non-technical contributors open docs PRs, how AI shifts writers toward higher-level work, and where AI still falls short with tutorials and video.

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