1 hour ago · Tech · hide · 0 comments

Not that any of you will ever need to know this, but when you're working with a vendor on a technical support issue, you must keep all correspondence in the same thread. I'm inclined to just dash off a quick email with a question, and the humans have no context window to work with. Both ends get frustrated. ✍️ Reply by email Originally posted at Nice Marmot 11:23 Friday, 30 October 2026

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