Inform a medium-sized documentation project with data

If you are about to start a medium-sized documentation project, you can inform each step of the process with data. If you do, you can more easily assess the scope of the work, prioritize and plan the implementation, and write more relevant content. A medium-sized project is one that might take you a week or two of work, like a new feature that needs one or two new documentation topics, or a few different pages that need to be updated with new content for some to-be-released functionality. For example, you might be writing medium-sized documentation updates for one of the following features: An interactive workflow to create and assign tickets to specific users A new type of widget that can be added to a dashboard A new SQL function In this post, I’ll cover how to use data to inform each phase of a medium-sized documentation project like one of those examples: Plan what to write and where to place the content Write the content updates. Evaluate the usefulness and discoverability of…