UIs need no reinvention

Yesterday I was on a call with my Achan (dad in Malayalam). He was trying to join a Zoom meeting and with Zoom installed on his laptop and with the meeting ID, he still found it daunting. As I was trying to guide him through the whole process, I realised that Zoom app has changed again. Relatively small but changed neverthless. I couldn’t recall anything from the back of my head. I had to relearn the UI as my Achan shifted the whatsapp video to show the floor instead of the laptop screen from his phone. It was still relatively easy to guide him. But then I had to get his AirPods connected to his Windows laptop. Now with the amount of c*ap (excuse my french) windows have which is distracting, I was already seeing the writing on the wall. The work call of his was 30mins away and I am in another city on a Whatsapp call trying to get him to do all of this. As I started explaining, I myself realised how confusing Windows has become. Not because I couldn’t figure it out. But because I…