Why you should not buy from KiwiCo

Years ago, when our kids were much younger, we subscribed to monthly “Tinker Crate”s from KiwiCo. It was a neat idea, and the kids enjoyed some of the crates. However, by May 2020 that was years in the past, and we were not going to be buying anything else from KiwiCo, so I unsubscribed from their marketing emails. A month later, I got another one. I unsubscribed again. Then the emails stopped, for more than six years, until KiwiCo spammed me again earlier this month. Now, when a company that makes its money from sending people marketing emails stops emailing a former customer for more than six years, and then all of the sudden starts again, that means the customer’s unsubscribe request worked, and then stopped working. For that, there are only four possible explanations: something went wrong that caused people to receive emails who had previously told the company they didn’t want them; a person at the company caused it by accident; a person at the company caused it on purpose without…