AI Hallucinations Are Making Entitled Customers Even Worse

Gaby Del Valle for The Verge: Madison, a server in New York City, greets every table by asking about each diner’s allergies. Lately, there have been some close calls. “Sometimes people will tell me they have a shellfish allergy, and I’ll come back, and they won’t ask me any questions,” says Madison, who asked that her last name be withheld to protect her identity. “And they’ll order a fish dish that comes with a broth that is made of shellfish.” When she tells them a dish contains an allergen, she’s had guests push back, saying ChatGPT disagrees. “They just want to talk to ChatGPT,” Madison explains. “You’re allergic to shellfish, and ChatGPT says there’s no shellfish in this, and we are telling you, yes there is!” […] Jason, a river ranger who works on federal lands in the Mountain West, says he’s noticed an increase in visitors arriving to the park with nonsensical AI-generated itineraries. “My colleagues and I have explained that the AI hallucinated campsites or scheduled things…