Modeling Software’s Business Impact

Are your teams working on the right thing? It doesn’t matter how fast they are if they’re running in the wrong direction. This is part 4 of my series on assessing AI’s impact on software development. Unlike the other essays in this series, this one isn’t really about AI at all. It’s about building the right thing. Or, more accurately, understanding the value of what you build. Because, ultimately, your ROI isn’t about how you build your software, but what you deliver, and what changes as a result. In part 1, we looked at why assessing impact is important, and what not to do. In part 2, we looked at how to measure AI’s impact on delivery speed. In part 3, we considered how to measure the unintended consequences of using AI. Now, in this part, we’re examining how to model and forecast business outcomes. Finally, the epilogue puts it all together with notes you can share with your CFO. Measuring the Wrong Thing You’d think that modeling the value of what teams produce would be a…

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