59 days ago · 19 min read3788 words · Culture · hide · Fediverse post

In Japan it is said that ‘O-kyakusama wa kamisama desu’ – ‘The customer is God.’ While The New Xenophobia has eroded some of that traditional deference – alongside the now widely recognized phenomenon of kasuhara –an abbreviation of kasutmaa harasumento – aggressive harassment by unreasonably irate customers of business and restaurant employees that has created a retreat into the shell of staff who were already on occasion a little coldly robotic – in general, politeness and good service do still prevail in Ye Nippon. The service in England over the summer was also generally good : friendly; more laid back. Less anxious. You notice the striking cultural differences the second you get on the plane: We Brits place a lot of emphasis on humour, perhaps sometimes excessively: I was telling a surprised Japanese colleague yesterday that there is virtually no situation in which some wry, jesty aside is considered unacceptable in the UK- even court cases and funerals, nothing is off limits for…

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