Not So Delightful When Things Go Wrong

When things go right, as Apple had designed and intended, we are delighted. But when things go wrong, we lose time and convenience. And we may not even be Apple’s customers. Larry Salibra: Despite a PIN being required for purchase, Apple Hong Kong decided to accept the card anyway. They either did not ask for the PIN or accepted an incorrect PIN. Compare this to the average 7-11 in Hong Kong which will request the pin for a Chip and PIN card for even a tiny HK$8.00 transaction. ~ Link: Apple Hong Kong's Credit Card Fraud Problem, by Larry Salibra

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