2 hours ago · 13 min read2536 words · Tech · hide · 0 comments

This is a peek into the research behind our “AI Norms and Values” docs, which we developed over the summer and recently shared on our site. If you’re looking for those, go here:How Honeycomb does business, the principles we all abide byWhy Honeycomb engineering is embracing AIAI norms and values (and ethical issues we have a stance on)Back to our story.Earlier this year, I was spending a lot of time stewing over why everyone around me seemed so frazzled and on edge. Half the company was spitting mad about all the slop they were getting. Instead of receiving five crisp bullet points, they were getting twenty-page docs full of padding and slop. They would ask a colleague a question, and the reply would begin with “Claude says…” These folks felt like their time and attention were being not just taken for granted, but actively abused.The other half of the company felt equally injured. They were working faster and delivering better outcomes than ever, and wasn’t this exactly what we had…

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