Getting Used To The Phrase: “Without Human Involvement”

John Gruber links to an interesting story about Dutch regulators fining Uber almost $1 billion for suspending dishonest drivers “without warning or human involvement.” Say what you want about Uber’s practices, dishonest drivers, scams, and what have you. That’s not my interest in linking to the story. What struck me this morning was that phrase “without warning or human involvement. It struck me because I’ve been dealing with a similar issue with one of my prescriptions that keeps getting changed. According to my pharmacy and my doctor, it appears that the change keeps happening without “any human involvement” because they are seeing this happen with other patients and customers on the same medication. A few thoughts. 1. There is always “human involvement.” Someone made a decision at some point in the process. Otherwise it wouldn’t be happening. If the robots are capable of making these decisions on their own, I guess we’re headed to a world where the only legal remedy is to pull the…