Building an AI Hive Mind to Understand Systems as a Manager

From the day that I stepped into a manager role till today, I've been relying on other people to do my job. Every passing year, I sacrificed a piece of my software engineering 'expertise' to organisational constraints.: the work that requires me to help aligning people and problems, gathering context and structuring it for better comprehension and narrowing the problem down, listening to people daily to help in various aspects, team performance management, and more. Every step pushed me away from the writing code. But I always tried to stay close to engineering part to understand how systems actually worked, rather than how people thought that they worked. As much as I tried, I became harder every day. My work at SumUp demands working across domains. Considering each domain consisting of dozens of services and applications, I always needed engineers from each domain while working in a project to gather context and surface what needed changing. Nobody had the full knowledge of the…