100 days ago · Tech · hide

The last couple of weeks have been good, and we’ve made decent progress. They have also been short weeks, with a two-day hackathon taking up some of last week and four-day weeks for most of us this week. We’re also down two designers and onboarding a new temporary user researcher. Despite that I think progress has been good. Planning how to test our user-centred design hypotheses During a planning session talking about which experiment to prioritise next, we spoke about two constraints: we don’t have any baseline data for the current experience so can’t do comparative studies to show we’ve made improvements; and proving we’ve made the experience better is almost impossible without access to real patients, their data, and a longer period of time to measure outcomes. We can, however, run experiments that indicate a direction to move in, and may create the opportunity for those more objective tests to be run. After a couple more conversations planning our research methodology and the…

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