My chargeback was approved 0 ▲ Rubenerd 3 hours ago · Tech · hide · 0 comments Recently I talked about an order I made at the start of the month for a retrocomputer in the US. After their Shopify store sent me an automated receipt and estimated shipping date, I heard nothing else. Two weeks later I was refunded for my shipping cost, but not the computer. Another week, and three messages to their sales team later, and still nothing. Well some good news at least. I disputed the charge with my credit card company, which entailed giving them a description and basic documentation. Less than two days after submission, they found in my favour citing an “unsatisfactory” response from the merchant. I’m not on the hook to pay for that charge, my automatic payments each month will not include it, and the amount will be credited on the first of next month. I’m crushed that a dream machine was dangled in front of me at a reasonable price only to have it snatched away, but I’m still relieved I’m getting my money back (and yes, another win for having a credit card, rather than… No comments yet. Log in to reply on the Fediverse. Comments will appear here.