Re: How Not to Disagree

It is important to acknowledge the frustration people may be feeling. You should even share your own. But you also can’t let people linger to the point that it becomes debilitating. Instead you can share the process that led to the decision. You retain agency by making your team the owner of the change. Only when your team feels agency can they work effectively. Only once they trust you will the follow you. Only once you commit can you truly lead. Source: How Not to Disagree I get where Boz is coming from. However, this only applies if you put on blinders that this applies where “management” is one monolithic layer and the person Boz addresses has a team under them. I want to steelman Boz’ argument first: what he is suggesting - not to have the victim mindset - is spot on. This is the classic - disagree and commit - made famous by Amazon. As an ex-Amazonian, I get the reason why Boz is going there. However, disagree and commit ONLY works if the management itself is trustworthy. Every…