Prove the Machine Wrong

Keith Miller got two parking fines from a camera in Miramar, and the only way out was to prove his own innocence. Miller, a former Wētā VFX supervisor, shopped at the New World in Miramar in December and went back in January. Smart Compliance Management runs the number plate cameras in that car park. They sent him a breach notice showing his car arriving and his car leaving, and billed him for one long overstay. Two separate trips. The camera had missed one of the departures, so the system took the entry from one visit, the exit from another, and charged him for the hours in between. He told Stuff the system has "critical flaws that means they are catching too many innocent people". He won his appeal by proving his car had been parked at his own house. Look at who did the work there. A camera made an accusation. Miller spent his evenings disproving it. I spent six years on billing platforms at Vend, and I know what happens to a number once a system emits it. Nobody downstream treats…