AI enthusiasts are in a race against time, AI skeptics are in a race against entropy

Fantastic post by Charity Majors about how both AI enthusiasts and AI skeptics have good points—but the problem is that they can’t play nice long enough to understand each other’s views and work on making things better together. There’s a way forward though: The first move is to mend the gap in shared reality. Tell the whole story. You’re allowed to celebrate and get excited about big wins and advances with AI — but invite reflection on the costs and downstream consequences. People are also allowed to surface costs and consequences, but don’t leave out the context of what was achieved or attempted. Be very clear that your shared goal is to figure out how to collectively deliver more wins, bigger wins, with fewer unpredictable costs, not to clamp down on innovation. She also has some very specific feedback for the enthusiasts among us: Even if you’re an enthusiast, do you care about reliability, customer happiness, product coherence, retaining great employees, and improving engineering…