AI Made the Call, but Your Company Still Owns the Failure

AI can make the recommendation, but it cannot sign the contract, accept the risk, or explain the failure to a regulator.Imagine an AI-powered security platform receives an alert about unusual administrative activity.The system analyzes the event, compares it against previous behavior, and decides it is probably a false positive. It automatically lowers the severity, suppresses similar alerts, and closes the case without sending it to a human analyst.Two days later, the company discovers that the activity was part of a ransomware intrusion.Who is responsible?Is it the company that built the AI model? The security vendor that included it in its platform? The MSP that configured the system? The analyst who trusted the recommendation? Or the customer that approved automated alert closure in the first place?The honest answer is that liability could reach several of them.AI is moving beyond summarizing alerts and generating queries. I have written before about where AI can fit into SOC…