Data centre providers usually provide a “smart hands” service that lets you hire one of their engineers to perform remote maintenance on your behalf. They can accept delivery of a drive and install it for you, patch a new cross connect, perform inspections, bump things by accident, and so on. We just got a pricing update for one of our providers at work, with their four tiers listed below. See if you can spot the issue: “Normal Working Hours Rate if Flexible Scheduling selected (Hourly)” “After Working Hours Rate if Flexible Scheduling selected (Hourly)” “Normal Working Hours Rate (Hourly)” “After-Working Hours Rate (Hourly)” Argh, the inconsistent hyphenation! I went back today, and it’s still there, staring at me. Or should I say “staring at-me”. Thank you for letting me share this with you, I feel a bit better already. By Ruben Schade in Sydney, 2026-06-18.
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