Open-Ended Sessions: The Job Brief

In the third of our Open-Ended Sessions, Greg and I discussed how AI is changing how product and design work are done. In particular, we’re tracking the shift from feature- and screen-level work to more strategic and human-centered system design. Lots of orgs are choosing to deploy AI as a means to do more of the same, only faster and cheaper. But AI can also be used to unlock new possibilities by augmenting (rather than replacing) humans. As Greg put it, The efficiency play can be in service of unlocking human potential, right? So they don’t have to be either-or paths, but they do have to be both at a minimum. Ultimately, the key question isn’t what the technology is capable of, but what it’s for. Links Books and posts mentioned in the conversation: Magnifica Humanitas by Pope Leo XIV I think Anthropic and OpenAI have found product-market fit by Simon Willison The Cost of Being Busy by Craig Hepburn The Feature is Dead. The Job Remains. by Greg Petroff This Moment We’re In, Ep. 3…