Crocker's Rules

I came across an article recently that references something called Crocker's Rules. I had never heard of them by name, but when I read the definition I realized I've been operating this way for most of my career without knowing there was a term for it. The short version is this: if you declare Crocker's Rules you are telling people around you that they can optimize their communication for information, not for your feelings. You take full responsibility for your own emotional reaction to what ...