The Bach Wen

Last week was the end of my first full working week on the Innovation & Analysis team in Digital Prevention Services at NHS England, working on Managing my health. The week started with a bit of imposter syndrome. Everyone on the team is so good at what they do that it was hard to see why they needed me. But by the end of the week, it was starting to become clear how I could be useful. The first thing for me to do is live by the foundational principle for product managers. Shaping the conditions necessary for the team to make the vision a reality. Next is sowing a golden thread between our work and the wider strategy. What we’re doing sits within wider ambitions, and everyone needs to know how it fits in and how it contributes towards those. It’s part narrative, part goal-setting. Next is joining up with collaborators, partners and other stakeholders who can support or be part of the mission. As a ‘cross-cutting’ team, it’s essential that we join people already on a journey instead of…

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