AI Can’t Care

I saw one post recently discussing how AI can’t substitute for judgment. There are many others if you search. And they all make an interesting argument. But to me what feels more true is that AI can’t substitute for caring. AI doesn’t care if the answer’s right or wrong. It doesn’t care if you were led down a rabbit hole only to find a dead end. It doesn’t care if a reader wasted their time or got a response that doesn’t actually address their question or need. However, AI is good at giving feedback, checking details, and letting you create more quickly. AI should be used to help you draft but never publish. Use AI as a thought partner, a research assistant, someone who can help give you synonyms, reword a tough passage, review your work; but never take something AI creates and just publish it. Why? AI can’t care. But caring about your reader is the root of communication. You can feel it when someone doesn’t care about their audience. We’ve all seen those LinkedIn posts full of…