1 hour ago · Tech · 0 comments

I've been a customer of One Medical for many years. I was devastated when Amazon bought them in 2023. Despite my chagrin at this acquisition, quality of care did not change when Amazon took over, so I have stayed using the service.1 Health AIEarlier this year, Amazon began to force all One Medical customers onto its new "Health AI" contraption. Amazon Health AI is a privacy and hallucination nightmare.2 It obviously uses patient health records in at least its context window, since it can theoretically answer questions about appointments and health ailments. But I was curious if private health data is also used in Amazon AI's training itself. Spurred by this curiosity, I asked Amazon to restrict my protected health information (PHI) from any potential training, and to request a list of past disclosures of PHI.3 Privacy requests are met with an auto-reply saying I would get a response in 3 business days. Instead of 3 business days, it took over two months and this is the answer I…

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