My heuristics are wrong. What now?

My heuristics are wrong. What now? More words. More meaning? Some people who ask me for advice at get a lot of words in reply. Sometimes, those responses aren’t specific to my particular workplace, and so I share them here. In the past, I’ve written about echo chambers, writing, writing for an audience, time management, and getting big things done. Do you remember Cool Runnings? In the movie, John Candy is a retired bobsled champion, who uses his experience, connections, and lovable curmud...