Tap & Crap

Tuesday 28th April 2026 Tap & Cap has the potential to revolutionise the way passengers pay for their bus travel. But a key ingredient is trust in the system. TfL has long successfully achieved this with its Oyster Card and, in more recent years, the extension to include debit/credit contactless cards whereby if you hop on and off a bus, tram, Tube or train in London you have every confidence you’ll be charged no more than the appropriate day ticket or even a longer duration cap such as a week. That’s been my long experience of travelling around London and if ever I’ve raised a query, it’s been dealt with over the phone or by email by return and an explanation immediately provided or, in one case, a no quibble refund made. I wish I could say the same for travel outside of London. In particular my recent experience in Lanarkshire has left me with zero confidence at using Tap & Cap on First’s buses. Mid March 2026 The First Bus website for Greater Glasgow (remember to “Select Region” on…