Link: Why AI alone cannot fix social problems, by Deepak Varuvel Dennison and Aditya Vashistha in Rest of WorldFrom the AI is a tool for people and not a replacement for them dept:“AI is often framed as a tool for efficiency, but efficiency alone does not strengthen public systems without the underlying capacity being improved. Even when tasks are completed faster, the deeper constraints of the system do not automatically disappear. In many cases, AI ends up addressing the symptoms of these problems rather than their causes.”If an institution — or an industry — is declining, adding AI won’t magically make it better. In the cases that these Cornell researchers highlight in this piece, there were only meaningful improvements when the underlying systems were working well and the human infrastructure around the software was well-developed.Even beyond the lack of support for some regional needs (languages, dialects, accents) that created issues here, these systems worked best when the…
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