Penser Joch and Italia

I left my universal power adapter in Konstanz because it electrocutes people and falls out of the wall socket. For some reason I thought the replacement was also “universal” but as it only had the EU two pin male connector it seems I was wrong. “Do you have a UK to Italy power adapter?” I asked the hotel receptionist. He looked at me, understood and said “No”. I said that an EU to Italy adapter would be just as good, but he said “No” but feeling this wasn’t an adequate answer asked around, then found the concierge and we decided that all I needed was an Italian USB charger, there was a flurry of activity and searching before the concierge let me borrow his own one. I assume he’s the concierge, I’ve never been in a hotel that has one before.