How to Talk to Your Coworkers

You know you explained the same issue before in two or three different places, yet here they are asking again. Why don't they understand you? Why do they ask the same question when you've already given them the answer right there on Jira? Are they stupid? Lazy, maybe? Do they not take the time to read? I often hear this from developers. They write clear documentation and instructions, and people still bother them to hop on a call. This happens so frequently that I think it is worth addressing. An over-abundance of information is just as confusing as too little. But something I should add is that repetition is normal. In fact, repetition should be a tool you use frequently. To do our jobs as developers, we read instructions. Our tasks are usually carefully written and specced out as a document we can implement and check off. There are usually bullet points, requirements, and acceptance criteria. Sometimes, you could implement a feature by following the instructions without even knowing…