14 hours ago · Tech · 0 comments

These two methods require you to draw a single line to start, which makes them very easy and portable. You don’t need to think of yourself as a facilitator. Just draw a line and move the conversation along.Actions|ResultsBring Actions|Results out when people are talking about what to do next in a situation and things get muddled. First, draw a single line somewhere everybody can see it. Write ‘Actions’ as a heading to the left side, and ‘Results’ to the right. Then, as you hear specific proposals or ideas, start placing actions to the left side of the line and results to the right. Leave plenty of space.At some point, you may choose to explain yourself. The relationship between these two is like this:We’ll take some action → to get to this result.We want this result → so let’s try this action.In most groups, you’ll hear some proposed actions (‘let’s train everyone on the new process’) as well as results (‘everyone needs to use the new process by XY date’). Keeping these two separated…

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