18 days ago · Life · 0 comments

Relief. Quiet pride. A team that pulled off something genuinely hard, and a launch boring enough to celebrate. We launched. And it was, mercifully, kind of boring. Trust me when I say boring is the best possible outcome a software launch can have. We got the final go-ahead about half an hour before our planned cutoff. When the time came we threw a switch, and that was that. The new platform is live in the San Carlos lab. There were issues, of course, but they were all quality-of-life things. This thing could be logged better. This metric could give us more insight. This print feature could be worded more clearly. That action is going to happen more often here at the beginning, so we should streamline it. Every one of them was a chance to practice our hot-fix process and get a patch out quickly, not a fire we had to fight. Work never stopped. Nobody panicked. We provided twenty-four-hour in-person coverage in the lab, working in eight-hour shifts and taking turns on the overnight slot.…

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